General
English for Hospitality:
This course develops listening and speaking skills to communicate with guests in the hospitality industry. It has a focus on the language used at the front desk and in the restaurant of a hotel. It is recommended for Elementary to Lower Intermediate learners of English and contains around 30 hours of online study.
Topics include:
Module 1: phone enquiries, reservations, requests, messages
Module 2: receiving guests, front desk enquiries, providing information
Module 3: giving directions, taking orders, recommending and comparing
Module 4: complaints, payments, farewelling guests
To begin the course, click 'START':